Expand Capacity or Subscribe New Service for P-Series Cloud Edition

Yeastar supports to expand extension capacity and call recording minutes, or subscribe to High Availability, AI Transcription, and AI Receptionist services for existing P-Series Cloud Edition.

Note: If you deliver cloud-based communication services with Turnkey or BYOI solution and want to expand capacity, you need to proceed on Yeastar Central Management. For more information, see the following reference links:

Step 1. Go to product purchase page

  1. Log in to Yeastar Partner Portal, go to Products & Purchase.
  2. On the product list, click Purchase on Cloud PBX (PCE Instance).

    A side panel slides in from the right of the page.

  3. Click Upgrade Purchase, then enter the Serial Number (SN) of the cloud PBX for which you want to expand capacity or subscribe services.

Step 2. Expand capacity or subscribe to service

  1. Expand extensions/call recording minutes, or subscribe to additional service as needed.

    Service Description
    Extension Expansion Click Subscribe, then specify the quantity as needed.
    Note: AI Transcription (Monthly Rolling Plan) and AI Receptionist (Monthly Rolling Plan) are independent of the subscription plan, and must be ordered separately.
    Recording Minutes
    AI Transcription (On-Demand Minute Pack)
    AI Transcription (Monthly Rolling Plan)
    AI Receptionist (On-Demand Minute Pack)
    AI Receptionist (Monthly Rolling Plan)
    High Availability Click Subscribe.
  2. On the right Order Summary section, click Checkout.

Step 3. Review the order and check out

  1. On the left Service Information section, review the service information.
  2. On the left Billing Information section, review and edit the billing information as needed.
    Note:
    • The billing information will be displayed on an invoice, which will be generated and sent to the selected billing contact's email address after you complete payment.
    • By default, your information is automatically filled in. You can change to another billing contact, either by selecting an existing one from the drop-down list, or by clicking Add New to add a contact. The billing contacts are synchronized with the ones that you have set on Billing Receiver.

  3. On the right Checkout section, choose either of the following ways to check out.
    Pay by PayPal
    1. In the Payment Method section, click PayPal.
    2. Click PayPal and log in to your PayPal account to complete payment.
    Pay by debit card or credit card
    1. In the Payment Method section, click Debit or Credit Card.
    2. Click Debit or Credit Card and enter the information required to complete payment.
    Pay offline
    1. In the Payment Method section, click Offline.
    2. Optional: In the PI Number field, enter the PI number that is provided by Yeastar Sales.
    3. Click Place Order.

      After you submit the order, your account manager or local distributor will contact you actively for the payment.

Result

After you complete payment, the followings are achieved:
  • The expanded extensions and call recording minutes take effect on the PBX instance immediately.
  • The billing contact will receive an email containing the order summary and an invoice. He or she can click on the attached link to view or download the invoice.
    Note:
    • The attached link is valid in 24 hours and can be used ONCE only.
    • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .