View and Manage Company Contacts (Basic)

This topic describes how to view, add, edit, or delete company contacts on Linkus Web Client.

Audience

This topic is suitable for Linkus Web Client users whose organization's PBX server uses Basic Plan.

For PBX Enterprise/Ultimate Plan, see View and Manage Company Contacts (Enterprise/Ultimate).

View a company contact

Before you get started, make sure system administrator has granted View Company Contacts permission to your extension.

  1. Log in to Linkus Web Client, click Contacts.
  2. At the top-left corner of workspace, select Company Contacts from the drop-down list of .

  3. To view details about a specific contact, click the contact card.

Add a company contact

Note: Before you get started, make sure system administrator has granted Manage Company Contacts (Add, Edit, Delete Company Contact) permission to your extension.
Add a company contact directly
  1. Log in to Linkus Web Client, click Contacts.
  2. At the top-left corner of workspace, select Company Contacts from the drop-down list of .

  3. Click Add, enter contact information, and then click Save.

    The contact is added and Company Contacts is updated.

Add a company contact from personal contacts list
If you want to share a contact within your organization, you can add the contact as a company contact. Anyone who is allowed to view or manage Company Contacts can see and reach the contact.
  1. Log in to Linkus Web Client, click Contacts.
  2. At the top-left corner of workspace, select Personal Contacts from the drop-down list of .

  3. Find the desired contact, click , select Add to Company Contacts.

    The page prompts "Added successfully", which indicates that the contact is added and Company Contacts is updated.

Add a company contact from Call Logs
  1. Log in to Linkus Web Client, click Call Logs.
  2. Right click a record to add a company contact.
  3. To add a new contact, do as follows:
    1. Click Add New Contact.
    2. In the Add to drop-down list, select Company Contacts.
    3. Enter contact information.
    4. Click Save.
  4. To add to an existing contact, do as follows:
    1. Click Add to Existing Contact.
    2. Click Company Contacts tab.
    3. Select the checkbox of an existing contact.
    4. Click OK and Save.
Add a company contact from Voicemails list
  1. Log in to Linkus Web Client, click Voicemails.
  2. Right click a record to add a company contact.
  3. To add a new contact, do as follows:
    1. Click Add New Contact.
    2. In the Add to drop-down list, select Company Contacts.
    3. Enter contact information.
    4. Click Save.
  4. To add to an existing contact, do as follows:
    1. Click Add to Existing Contact.
    2. Click Company Contacts tab.
    3. Select the checkbox of an existing contact.
    4. Click OK and Save.
Add a company contact from Recordings list
  1. Log in to Linkus Web Client, click Recordings.
  2. Right click a record to add a company contact.
  3. To add a new contact, do as follows:
    1. Click Add New Contact.
    2. In the Add to drop-down list, select Company Contacts.
    3. Enter contact information.
    4. Click Save.
  4. To add to an existing contact, do as follows:
    1. Click Add to Existing Contact.
    2. Click Company Contacts tab.
    3. Select the checkbox of an existing contact.
    4. Click OK and Save.

Edit a company contact

Before you get started, make sure system administrator has granted Manage Company Contacts (Add, Edit, Delete Company Contact) permission to your extension.

  1. Log in to Linkus Web Client, click Contacts.
  2. At the top-left corner of workspace, select Company Contacts from the drop-down list of .

  3. Find the desired contact, click to edit the desired contact.
  4. After you enter contact information, click Save.

    The contact's information is updated in Company Contacts.

Delete company contacts

Before you get started, make sure system administrator has granted Manage Company Contacts (Add, Edit, Delete Company Contact) permission to your extension.

  1. Log in to Linkus Web Client, click Contacts.
  2. At the top-left corner of workspace, select Company Contacts from the drop-down list of .

  3. Find the desired contact, click , click Delete and OK.

    The contact is removed from Company Contacts.