Configure Audio and Video

Important:

Video settings require support from your organization's PBX server.
You can NOT configure audio and video in either of the following scenarios:
- Linkus Web Client is in CTI mode.
  In this scenario, the Audio & Video configuration page is not displayed.
- Linkus Web Client is associated with 'Yeastar Linkus for Google' Chrome extension.
  In this scenario, the Audio & Video configuration page can not be edited, and the page prompts "Media settings are handled by Yeastar Linkus for Google".

Prerequisites

Log in to Linkus Web Client, go to Preferences > Audio & Video.
A window pops up, which asks permission for Linkus Web Client to use microphone.
In the pop-up dialog box, allow Linkus Web Client to use microphone and camera.
1. Click Allow to allow Linkus Web Client to use microphone.
  The microphone is turned on.
2. Click Allow to allow Linkus Web Client to use camera.
  The camera is turned on, you can see a preview video of yourself on the left side of the page.
  Note: If you fail to see a preview video of yourself, you need to check if the camera is in use. Refresh the page and try again when the camera is available.
On right side of the page, select desired device from the drop-down list of Camera, Microphone, Speaker, and Ringing Device.
If you have a headset compatible with Linkus Web Client, you can set up the headset to work with Linkus Web Client in the Headset Integration section. In this way, you can control Linkus calls directly from the headset.
For the compatible headsets and the integration instructions, see Integrate HID-compliant Headsets with Linkus Web Client and Integrate Headsets with Linkus Web Client (before v37.7.0.16).
Click Save.