Manage Guest Calls
In some cases, front desk may need to manage guest calls, such as transferring calls to another room. This topic describes how front desk can manage guests calls from Operator Panel.
Note: This topic provides instructions on how to manage guest
calls based on the default privileges assigned by hotel manager. If hotel manager
assigns you more privileges, refer to Operator Panel User
Guide
for detailed instructions.
On Linkus Desktop/Web Client, go to Operator Panel.
Refer to the following table to see how to manage guests calls according to the assigned privileges.
| Privilege | Instruction |
|---|---|
| Redirect a call |  |
| Transfer a call |  |
| Drag a call and drop to extension |  |
| Park a call |  |
| Retrieve a call |  |