Check out

When guests are ready to leave, front desk can complete the check-out process for them.

Individual guest check-out

Procedure
  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Room Panel.
  2. At the bottom-right corner of a checked-in room, click .

  3. Perform the following operations to check the guest out of the room.

    1. In the Actual Check-Out Time drop-down list, keep the current time as the check-out time, or change it as needed.
    2. In the Other Charges section, click Add to add charge items for the room.
      Note: A maximum of 10 charge items can be added.
    3. Click Save.
Result
  • A window pops up, prompting that the checkout is successful. You can click View Invoice to view the invoice and provide it to the guest.

  • The guest room is marked as Vacant and its status is reset to the default setting.
  • The room extension is reset to the default settings and existing data is cleared:
    • Clear the data: First Name, Mobile Number, Email Address, Voicemail Messages, Call Recordings, Call Logs, Internal Chat histories, Personal Contacts, Video Conferences, Wake-up Calls
    • Reset call permission: Restrict the extension from making outbound calls and international calls
    • Reset extension presence: Reset extension presence to Available
    • Reset extension setting: Reset Last Name to extension number

Tour group check-out

Procedure
  1. Log in to Linkus Desktop/Web Client, go to Hotel Management > Room Panel.
  2. At the top-left corner, click Group Check-In/Out, then select Group Check-Out.

  3. Perform the following operations to check a tour group out of the rooms.

    1. In the Group Name drop-down list, select a tour group.
    2. In the Actual Check-Out Time drop-down list, keep the current time as the check-out time, or change it as needed.
    3. In the Other Charges section, click Add to add charge items for the tour group.
      Note: A maximum of 640 charge items can be added.
    4. Click Save.
Result
  • A window pops up, prompting that the checkout is successful.

    You can view the invoices in Hotel Management > Stay History and send them to guests.

  • The temporary extension group for the tour group is removed from PBX.
  • The guest rooms are marked as Vacant and their statuses are reset to the default setting.
  • The room extensions are reset to the default settings and existing data is cleared:
    • Clear the data: First Name, Mobile Number, Email Address, Voicemail Messages, Call Recordings, Call Logs, Internal Chat histories, Personal Contacts, Video Conferences, Wake-up Calls
    • Reset call permission: Restrict the extension from making outbound calls and international calls
    • Reset extension presence: Reset extension presence to Available
    • Reset extension setting: Reset Last Name to extension number