Manually Provision IP Phones

If you fail to auto provision IP phones, you can manually add the provisioning link into the phone's web interface.

Supported IP phones

This topic can be applied to all the IP phones listed in Auto Provisioning - Supported Devices.

Prerequisites

  • Gather information of IP phone, including Vendor, Model, and MAC address.
  • RESET the phones if they are previously used.

Procedure

Step1. Add phone's MAC address on the PBX

  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add to add phone(s) to the PBX.
  3. In the IP Phone section, configure phone information as follows:
    • Vendor: Select a phone vendor.
    • Model: Select a phone model.
    • MAC Address: Enter MAC address of each phone. Each on a separate line.
  4. In the Options section, configure the auto provision settings.
    • Template: Select a desired template from the drop-down list.
      Note: The template provides configurations except extension assignment. You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Method: Select the desired method according to your deployment environment.

      A provisioning server URL is generated automatically and displayed on the web page.

  5. In the Assign Extension section, assign an extension to each phone.
    Tip: If your desired extension is not listed in the drop-down list, you can check if the extension has been associated with other IP phone or gateway.
  6. Click Save.

    A configuration file for the phone is generated in the PBX.

Step2. Configure provisioning server address on the phone

Here takes the Yealink SIP-T53W IP phone as an example.

  1. On the IP phone, go to Menu > Status, check the IP address of the IP phone on the IPv4 field.
  2. Log in to the IP phone web page by the IP address, go to Settings > Auto Provision.
  3. In the Server URL field, paste the PBX provisioning link, followed by the configuration file for the phone.

    For example, http://192.168.66.41:7778/api/autoprovision/HF9FDqlQE9fx3WlR/05ec04cab0c.cfg.

  4. Scroll down to the bottom, click Auto Provision Now.
  5. In the pop-up dialog box, click OK to auto provision the IP phone.

Result

The IP phone downloads the configuration file from the PBX, and applies the configurations automatically.