Manually Provision an IP Phone

If you fail to auto provision IP phones, you can manually add the provisioning link into the phone's web interface.

Note: This topic describes how to provision an IP phone and assign a user's extension to the phone. If you want to set up a hot desking phone via auto provisioning, see Set up a Hot Desking Phone.

Supported IP phones

This topic can be applied to all the IP phones listed in Auto Provisioning - Supported Devices.

Prerequisites

  • Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
  • Gather information of IP phone, including Vendor, Model, and MAC address.
  • RESET the phone if it is previously used.

Procedure

Step 1. Add phone's MAC address on the PBX

  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add to add the IP phone to the PBX.
  3. In the IP Phone section, configure phone information as follows:
    • Vendor: Select a phone vendor.
    • Model: Select a phone model.
    • MAC Address: Enter the MAC address of the IP phone
  4. In the Options section, configure the auto provision settings.
    • Template: Select a desired template from the drop-down list.
      Note: The template provides configurations except extension assignment. You can select the default template corresponding to the phone model, or customize your own template.

      For more information, see Create a Custom Auto Provisioning Template.

    • Provisioning Method: Select the desired method according to your deployment environment.
    • Provisioning Link: A provisioning server URL is generated automatically and displayed on the web page.
      Note: Note down the generated provisioning link, as you will use it later.
  5. In the Assign Extension section, assign an extension to the IP phone.
    Tip: If your desired extension is not listed in the drop-down list, you can check if the extension has been associated with other IP phone or gateway.
  6. Click Save.

    A configuration file for the phone is generated in the PBX.

Step 2. Configure provisioning server address on the phone

Here takes the Yealink SIP-T53W IP phone as an example.

  1. On the IP phone, go to Menu > Status, check the IP address of the IP phone on the IPv4 field.
  2. Log in to the IP phone web page by the IP address, go to Settings > Auto Provision.
  3. In the Server URL field, paste the PBX provisioning link.

    For example, http://192.168.66.41:7778/api/autoprovision/HF9FDqlQE9fx3WlR.

  4. Scroll down to the bottom, click Auto Provision Now.
  5. In the pop-up dialog box, click OK to auto provision the IP phone.

Result

The IP phone downloads the configuration file from the PBX, and applies the configurations automatically.