Change or Reset Your Password

1. Log in to NovoOne Web Client.
2. At the top-right corner, click your account, then go to Change Password & Security > Change Password.

   

3. In the pop-up window, set a new password, then click Update Password.

   

Log in to the NovoOne Web Client with the new password.

1. On the login page of NovoOne Web Client, click Forgot Password?.
2. On the Reset Password page, do as follows:

   

   1. Enter the email address associated with your account.
   2. Enter the captcha displayed on the screen.
   3. Click Send Password Reset Instruction.

      A password reset email is sent to the email address, containing a password reset link.

      Note: The link is valid for 30 minutes and can be used only once.
3. In your mailbox, open the email and click the password reset link.

   

   You are redirected to a Reset Password page.

4. Enter your new password twice, then click Reset.

   

Log in to the NovoOne Web Client with the new password.