Event Notification Overview

Event Notification monitors important events in the Tenant portal and sends email notifications to tenant administrators when these events occur, helping them stay informed of important system activities.

Supported event types

NovoOne supports the following event types:

Telephony


Event	Description
Emergency Call Dialed Out	A user dialed an emergency number.
Inbound Call Rejected (STIR/SHAKEN)	An inbound call was rejected because the caller's identity failed STIR/SHAKEN verification.

Notification contact and method

As a tenant administrator (i.e., a user assigned the Admin role), you can receive event notifications by email, review event details in the email notifications, and take necessary actions accordingly.