Extension Call Pickup

When a user wants to pick up a call that is ringing at the other extension that is not in the same pickup group, the user can dial "Extension Pickup feature code (default *04) + Extension Number" to pick up the call.

Extension Call Pickup Feature Code

The default Extension Call Pickup feature code is *04.

You can change the code on Settings > PBX > General > Feature Code > Extension Pickup.


Dial *04[EXT_NUM] to pick up a call.

For example, the ringing extension number is 1000, you should dial *041000 to pick up the call.