Linkus Overview

Yeastar Linkus is designed to keep users connected with colleagues, business partners, and customers anywhere and anytime. To help you quickly understand how to set up and use Yeastar Linkus, we provide an overview on it, including information on Linkus server, Linkus clients, and Linkus event notifications.

Linkus server

You need to configure Linkus server according to the users' needs for using Linkus.
  • If users only need to use Linkus within the company's Local Area Network (LAN), you need to complete the following settings on Linkus Server:
  • If users need to use Linkus outside the company, you should set up Linkus server for remote access. Yeastar P-Series Software Edition provides the following two remote working solutions to help you set up a remote Linkus server.
    Remote Access Service (RAS)
    Remote Access Service is a subscription-based service designed for remote working, which is included in Enterprise Plan and Ultimate Plan. After you subscribe to the plan to get Remote Access Service, you can bind a Yeastar FQDN to the PBX, and enjoy the following benefits:
    • Secure connection
    • Network Address Translation (NAT) for Linkus service auto configured
    • Linkus server for remote access auto configured
    • Remote access to Linkus Web Client, Desktop Client and Mobile Client
    • Advanced Linkus features, such as Instant Messaging (IM), video call and video conferencing
    If you choose this solution, refer to the following topics to complete the setup.
    Manual configuration
    If you don't subscribe to Remote Access Service and users need to use Linkus in external network, you have to go through complicated server and network settings, such as port forwarding, NAT and public IP address configuration, so as to implement remote access to Linkus.
    Note:
    • Weak network protection will cause SIP attacks.
    • Incorrect configurations may cause one-way audio issue.
    • Linkus server that is manually configured does NOT support remote access to Linkus Web Client, and the features of Instant Messaging (IM), video call and video conferencing.
    If you choose this solution, refer to the following topics to complete the setup.

Linkus client

Linkus client types

Yeastar P-Series Software Edition supports Linkus Mobile Client, Desktop Client, and Web Client.

The following table lists the requirements for using Linkus clients, as well as the corresponding download links and user guides.

Linkus Client Requirement
Linkus Mobile Client download iOS
  • iOS 11.0 or later
download Android
  • Android 6.0 or later
Linkus Desktop Client download Windows
  • Windows 7 or later
  • Minimum 2 GHz (32-bit or 64-bit) processor
  • Minimum 4 GB memory
  • Minimum 300 MB free hard drive space
download macOS
  • OS X 10.11 El Capitan or later
Linkus Web Client Browser
  • Google Chrome 87 or later
  • Microsoft Edge 87 or later
  • Opera 72 or later
Linkus client user permissions

By default, users can access all the menus and configure all the settings within Linkus clients. You can set up permission rules to restrict users' access and configuration permission:

  • Menu Visibility Permission: Restrict users from specific menus within Linkus clients.
  • Operation Permission: Restrict users from specific settings within Linkus clients.

For more information, see Set up User Permissions of Linkus Clients.

Linkus client login methods
Yeastar P-Series Software Edition allows users to log in to Linkus clients using different methods, including quick login via a login link or QR code, and manual login with login information.
Quick login
You can send login credentials to users via Linkus welcome emails. In this way, the users can quickly and easily log in to Linkus clients with the QR code or login link provided in the email.
For more information, see Send Linkus Welcome Emails to Users for Quick Login.
Manual login
In case users fail to receive Linkus welcome emails or access their mailboxes, you can provide login information (the username and password of extension account as well as Linkus server network information) for users. In this way, users can manually enter the login information and log in to Linkus clients.
For more information, see Send Linkus Login Information to Users for Manual Login.

Linkus events

Yeastar P-Series Software Edition provides event notification feature. When the following Linkus events occur, the system will record events in logs and notify relevant contacts via specific notification methods.

Event Description
Operations-related event
Web User Login Success An extension user successfully logged in to Linkus Web Client.
Web User Login Failed An extension user failed to log in to Linkus Web Client.
Linkus Client Login Failed An extension user failed to log in to Linkus Mobile Client or Linkus Desktop Client.
Extension User Password Changed An extension user's user password was changed.
Security-related event
Web User Blocked Out A specific source IP address was blocked by the system due to too many failed login attempts to Linkus Web Client.
Linkus User Blocked Out A specific source IP address was blocked by the system due to too many failed login attempts to Linkus Mobile Client or Linkus Desktop Client.

You can customize the event level, notification email template or manage relevant contacts on System > Event Notification. For more information, see Configure Event Notifications and Manage Notification Contacts.