Set up Linkus Server with Remote Access Service

After you get Remote Access Service, users can remotely access Linkus Mobile Client and Desktop Client using the PBX Serial Number (SN). To allow remote access to Linkus Web Client, you need to further configure a Yeastar-supplied Fully Qualified Domain Name (FQDN) on the system.

Background information

Remote Access Service (RAS) is included in Enterprise Plan, and Ultimate Plan. You can subscribe either of the two plans to get RAS. With RAS, you can enjoy the following features:

  • Linkus server is automatically set up for remote access with the PBX Serial Number.
    Note: Only remote access to Linkus Mobile Client and Desktop Client is supported. For remote access to Linkus Web Client, you need to further configure the Yeastar FQDN.

  • A Fully Qualified Domain Name (FQDN) can be quickly set up to complete the remote working solution with all Linkus clients (Mobile Client, Desktop Client, and Web Client).

Procedure

  1. Log in to PBX web portal, go to System > Network > Yeastar FQDN.
  2. Turn on Yeastar FQDN.
  3. In the Fully Qualified Domain Name (FQDN) field, set up the FQDN domain name.
    1. Select a domain name from the drop-down list.
    2. Enter a host name in the first field.
      Note: Think twice before you enter the hostname. The FQDN cannot be changed after you save the configurations.

      For example, select domain name ras.yeastar.com and enter hostname yeastardocs, you will get an FQDN yeastardocs.ras.yeastar.com.

  4. Optional: Configure the remote access permission of Linkus Web Client.
    Note: By default, all extension accounts are allowed to access Linkus Web Client via FQDN. You can change the remote access permission as needed.
    1. In the Features section, go to the Remote Access tab.
    2. Click beside the Web Access feature.
    3. In the pop-up window, set up the usage permissions:

      • Access Type: Define the account access restriction type.
        • Allowed Account: Only the selected accounts can get access to the service.
        • Restricted Account: All accounts except for the selected accounts can get access to the service.
      • Select Account: Select the desired accounts that can or can not use the remote access feature.
      • Organization: Select the desired organization(s) that can or can not use the remote access feature.
        Note:
        • This setting is available only when the Organization Management feature is enabled.
        • By default, when you select an organization, its associated sub-organizations are selected. Be careful when selecting organizations.
      • Enable IP Restriction: Select the checkbox of the option, and add at least one permitted IP address and subnet mask.

        If you configure this option, only the permitted IP address(es) can use the remote access feature.

    4. Click Confirm.

  5. Click Save.

Result

  • Linkus server is automatically set up for remote access with the FQDN. The following information is displayed on the Linkus Server page:

    • Status: Connected, which means that Linkus server is set up successfully.
    • Domain Name: The domain name can be used for Linkus remote access.
  • Users can use Linkus (Mobile Client, Desktop Client, and Web Client) via the FQDN remotely.

What to do next