Integrate HID-compliant Headsets with Linkus Web Client

If you have a HID-compliant headset on hand and you use a specific version of Linkus Web Client and a specific Web Browser, you can set up the HID-compliant headset as the audio device for Linkus Web Client, so as to control Linkus calls via the headset.

Tip: If you set up Linkus Web Client to work with 'Yeastar Linkus for Google', you can also integrate HID-compliant headsets on 'Yeastar Linkus for Google'. For more information, see Integrate HID-compliant Headsets with Linkus Web Client on 'Yeastar Linkus for Google'.

Requirements

Only when your devices meet the following requirements can you integrate headset with Linkus Web Client as the instructions provided in this topic.

Item Requirement
Linkus Web Client
  • 84.7.0.17 or later
Web Browser
  • Google Chrome: Version 89 or later.
  • Microsoft Edge: Version 89 or later.
  • Opera: Version 75 or later.
Headset
  • USB HID headset (Jabra, Yealink, EPOS, Poly, and more)

Procedure

  1. Make sure Linkus Web Client is in softphone mode, or you can NOT set up the HID-compliant headset as the audio device.
    1. Log in to Linkus Web Client.
    2. At the toolbar, check if is displayed.

      If not, select Web Client from the drop-down list.

  2. Connect the HID-compliant headset to Linkus Web Client.
    1. Connect the HID-compliant headset to the USB port of your computer.
    2. Go to Preferences > Audio & Video > Headset Integration, click Connect Headset.

    3. In the pop-up window, select the connected HID-compliant headset, then click Connect.

      The HID-compliant headset is connected and displayed.

  3. In the Multimedia Device section, set up the HID-compliant headset as the audio device for Linkus Web Client.

    • Microphone: Select the HID-compliant headset.
    • Speaker: Select the HID-compliant headset.
      Tip: You can click Test Speaker to test volume.
    • Ringing Device: Select the HID-compliant headset or any desired device.
  4. Click Save.

Result

You can use the HID-compliant headset to handle calls. The supported call operations are as follows:
  • Answer/Reject a call
  • Answer/Reject a second call
  • End a call
  • Hold/Resume a call
  • Mute/Unmute a call
  • Adjust system volume
Tip: In case you want to change the connected headset, proceed as the following screenshot shows.