Resume an Agent
Resume an agent‘s service from a queue. After an agent is resumed, the agent can receive calls from the queue.
Endpoint
POST /api/v1.1.0/queue/unpause_agent?token={token}
Request Parameters
Parameter Name | Importance | Type | Description |
queueid |
Required | Int | Queue number. |
extid |
Required | Int | Extension number of the agent. |
Examples
Request ExamplePOST /api/v1.1.0/queue/unpause_agent?token=1e3b3ebb6a974cb42ed31de5413df52d HTTP/1.1 Content-Type:application/json; charset=utf-8 Host: 192.168.5.150 { "queueid": "6700", "extid": "1000" }
HTTP/1.1 200 OK Access-control-allow-origin: * Access-control-allow-methods: GET, POST, OPTIONS, PUT, DELETE { "status": "Success" }