Home
Admin Guide
Admin Guide for Yeastar Cloud PBX.
Voice Prompts
Music on Hold (MoH)
Music on Hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by callers who have been placed on hold.
Change the MoH Playlist
To change the MoH playlist, you need to add a custom MoH playlist.

Change the MoH Playlist

To change the MoH playlist, you need to add a custom MoH playlist.

Prerequisites

Before changing the MoH playlist, you need to add a custom playlist.

Procedure

Log in to the PBX web interface, go to Settings > PBX > Voice Prompts > Prompt Preference.
Select a MoH playlist from the drop-down list of Music On Hold.

Result

The PBX will play the selected MoH playlist when a user is held in a call.