Error Code
Common Error
| Error Code | Error Message | Description |
| HTTP Status Code: 500 | ||
| 5001500 |
SBC_CONFIG_ERROR |
SBC configuration error. |
| HTTP Status Code: 503 | ||
| 5001503 |
SBC_SERVICE_UNAVAILABLE |
SBC service unavailable. |
| 5002503 |
OPEN_API_SERVICE_UNAVAILABLE |
Open API service unavailable. |
| 5003503 | MAINTENANCE_EXPIRED | Maintenance expired. |
| HTTP Status Code: 422 | ||
|
5000422 |
FIELD_UNKNOWN_ERROR |
A unknown error for the field. |
| 5001422 |
FIELD_MUST_BE_NULL |
The field must be null. |
| 5002422 |
FIELD_IS_REQUIRED |
The field is required. |
| 5003422 |
FIELD_VALUE_LESS_THAN_MINIMUM |
The field value is less than the minimum value. |
| 5004422 |
FIELD_VALUE_GREATER_THAN_MAXIMUM |
The field value is greater than the maximum value. |
| 5005422 |
FIELD_SIZE_ERROR |
The field length is incorrect. |
| 5006422 |
FIELD_PATTERN_ERROR |
The field format is incorrect. |
| 5011422 |
INVALID_SORT_KEY |
The Sort value is invalid. |
| 5012422 |
INVALID_ORDER_KEY |
The Order value is invalid. |
| HTTP Status Code: 429 | ||
| 5000429 |
REQUEST_RATE_LIMIT_ERROR |
The request rate reaches the maximum value. |
| HTTP Status Code: 401 | ||
| 5000401 |
OAUTH2_ERROR |
Common authorization error. |
| 5001401 |
INVALID_CLIENT |
Invalid Client ID or invalid Client Secret. |
| 5002401 |
INVALID_GRANT |
Refresh token error. |
| 5003401 |
UNAUTHORIZED_CLIENT |
Unauthorized client. |
| 5004401 |
UNSUPPORTED_GRANT_TYPE |
Unsupported grant type. |
| 5006401 |
INVALID_TOKEN |
Invalid token. |
| 5011401 |
IP_LOCKED |
If an IP exceeds the allowed failed API login attempts, YMP will block this IP. |
| 5012401 |
API_DISABLED |
The YMP API feature is disabled. |
| 5013401 |
IP_NO_PERMIT |
The IP is not permitted to access the YMP API. |
System Error
| Error Code | Error Message | Description |
| HTTP Status Code: 500 | ||
|
5101500 |
SYSTEM_CAPACITY_ERROR |
System capacity error. |
PBX Error (PBX Management)
| Error Code | Error Message | Description |
| HTTP Status Code: 404 | ||
|
5201404 |
PBX_NOT_FOUND |
PBX not found. |
| 5202404 |
PBX_VERSION_NOT_FOUND |
PBX version not found. |
| 5203404 |
PBX_CUSTOMER_NOT_FOUND |
PBX customer not found. |
| 5204404 |
PBX_ACTION_NOT_SUPPORT |
The action for the PBX is not supported. |
| HTTP Status Code: 409 | ||
| 5201409 |
PBX_INSTANCE_NUMBER_OVER_LIMIT |
The number of the PBXs reaches the maximum value. |
| 5202409 |
PBX_CONCURRENT_CALL_CAPACITY_OVER_LIMIT |
The number of Concurrent Calls reaches the maximum value. |
| 5203409 |
PBX_EXTENSION_CAPACITY_OVER_LIMIT |
The number of the Extensions reaches the maximum value. |
| 5204409 |
PBX_RECORDING_CAPACITY_OVER_LIMIT |
The recording time reaches the maximum capacity. |
| 5205409 |
PBX_EXTENSION_LESS_THAN_MINIMUM |
The number of Extensions is less than the minimum value. |
| 5206409 |
PBX_NAME_ALREADY_EXISTS |
PBX name already exists. |
| 5207409 |
PBX_DOMAIN_ALREADY_EXISTS |
PBX domain already exists. |
| 5208409 |
PBX_PORT_CONFLICT |
PBX port conflict. The ports are not enough to assign to PBXs. |
| 5209409 |
PBX_RECORDING_CAPACITY_LESS_THAN_USED |
The PBX recording capacity is less than the used recording capacity. |
| 5210409 |
PBX_RECORDING_CAPACITY_LESS_THAN_FREE_CAPACITY |
The recording capacity is less than the free capacity (500 minutes). |
| 5211409 |
PBX_ALREADY_STARTED |
PBX already started. |
| 5212409 |
PBX_ALREADY_STOPPED |
PBX already stopped. |
| 5213409 |
PBX_UPGRADING |
PBX upgrading. |
| 5215409 |
PBX_IS_STARTING_NO_ALLOW_STOP |
The PBX is booting and is not allowed to stop now. |
| HTTP Status Code: 500 | ||
| 5200500 |
PBX_UNKNOWN_ERROR |
PBX unknown error. |
| 5201500 |
PBX_CREATE_ERROR |
PBX create error. |
PBX Error (PBX Configuration)
| Error Code | Description |
|---|---|
| 10002 | Unsupported XML data packet format. |
| 10003 | Unsupported API request. |
| 10004 | The required parameter is blank. |
| 10006 | The extension does not exist. |
| 10007 | The call does not exist. |
| 10008 | The extension isn't idle. |
| 10009 | The extension does not allow being monitored. |
| 10010 | The monitor mode does not match. |
| 10011 | The called number does not exist. |
| 10012 | The IVR does not exist. |
| 10013 | The queue does not exist. |
| 10014 | The ring group does not exist. |
| 10015 | The call is not connected. |
| 10016 | The call is accepted/call refuse times out. |
| 10017 | The extension configuration failed. |
| 10018 | The IVR configuration failed. |
| 10019 | The queue configuration failed. |
| 10020 | Failed to add or modify an alarm. |
| 10021 | The alarm does not exist. |
| 10022 | The alarm already exists. |
| 10023 | The audio file does not exist. |
| 10024 | The extension does not have outbound call permission. |
| 10025 | High frequency of using system automatic apply of new configuration. |
| 10028 | The number cannot be blank. |
| 10031 | The callee number doesn't meet the requirement. |
| 10032 | Wrong password. |
| 10033 | Fail to save the outbound route settings for extension. |
| 10085 |
Add extension failed. The extension already exists. |
| 10086 | Delete extension failed. |
| 10087 |
The limit of extension numbers reached. |
| 10088 | Invalid character contained in DID number. |
| 10089 | DID number length error. |
| 10090 | Invalid character contained in DID name. |
| 10091 | DID name length error. |
| 10092 | The limit of DID numbers reached. |
| 20000 | Only support JSON format. |
| 20001 | Only support POST request. |
| 20002 | User login failure (user locked out). |
| 20003 | User login failure (invalid username or password). |
| 20004 | No such Token. |
| 20005 | Token is blank. |
| 20006 | Token times out. |
| 20007 | Blank data. |
| 20008 | Wrong port. |
| 20009 | Blank request. |
| 20010 | Failed to send request to apisrv for processing. |
| 20011 | HeartBeat Configuration request failure. |
| 20012 | The random string of recording file is invalid. |
| 20013 | Wrong captcha. |
| 20014 | The recording file does not exist. |
| 20015 | The setting of allowedip is wrong. |
| 20016 | The voicemail status is wrong. |
| 20017 | The random string of voicemail file is invalid. |
| 20018 | The voicemail file does not exist. |
| 20019 | The CDR time format is wrong. |
| 20020 | The random string of CDR file is invalid. |
| 20021 | The CDR file does not exist. |
| 20022 | YMP IP error. |
| 30001 | API codes error. |
Customer Error
| Error Code | Error Message | Description |
| HTTP Status Code: 404 | ||
|
5301404 |
CUSTOMER_NOT_FOUND |
Customer not found. |
| HTTP Status Code: 409 | ||
| 5301409 |
CUSTOMER_COMPANY_ALREADY_EXISTS |
Company name already exists. |
| 5302409 |
CUSTOMER_HAS_BEEN_ASSOCIATED_WITH_PBX |
Customer has been associated with PBX. |
| 5303409 |
CUSTOMER_NUMBER_OVER_LIMIT |
The number of customers reaches the maximum value. |
User Error
| Error Code | Error Message | Description |
| HTTP Status Code: 404 | ||
| 5401404 |
USER_NOT_FOUND |
User not found. |
| 5402404 | USER_CAPACITY_NOT_FOUND | User capacity not found. |
| HTTP Status Code: 409 | ||
| 5401409 |
USER_EMAIL_ALREADY_EXISTS |
Email address already exists. |
| 5403409 |
USER_INSTANCE_CAPACITY_LESS_THAN_USED |
The number of PBXs is less than the used number of PBXs. |
| 5404409 |
USER_EXTENSION_CAPACITY_LESS_THAN_USED |
The number of Extensions is less than the used number of Extensions. |
| 5405409 |
USER_CONCURRENT_CALL_CAPACITY_LESS_THAN_USED |
The number of Concurrent Calls is less than the used number of Concurrent Calls. |
| 5406409 |
USER_RECORDING_CAPACITY_LESS_THAN_USED |
The Recording time is less than the used Recording capacity. |
| 5407409 |
USER_MIN_EXTENSION_GREATER_THAN_TOTAL |
The minimum number of extensions is greater than the total number of extensions. |
| 5408409 |
USER_NAME_ALREADY_EXISTS |
User name already exists. |
| 5409409 |
USER_NUMBER_OVER_LIMIT |
The number of Users reaches the maximum value. |
| 5411409 |
USER_INSTANCE_CAPACITY_OVER_LIMIT |
The number of PBXs reaches the maximum value. |
| 5412409 |
USER_CONCURRENT_CALL_CAPACITY_OVER_LIMIT |
The number of Concurrent Calls reaches the maximum value. |
| 5413409 |
USER_EXTENSION_CAPACITY_OVER_LIMIT |
The number of Extensions reaches the maximum value. |
| 5414409 |
USER_RECORDING_CAPACITY_OVER_LIMIT |
The Recording time reaches the maximum Recording capacity. |
Email Error
| Error Code | Error Message | Description |
| HTTP Status Code: 500 | ||
| 5501500 |
EMAIL_CONFIG_ERROR |
Email configuration error. |
| 5502500 |
EMAIL_TEMPLATE_ERROR |
Email template error. |
| HTTP Status Code: 503 | ||
| 5500503 |
SMTP_SERVER_UNKNOWN_ERROR |
SMTP server unknown error. |
| 5501503 |
SMTP_SERVER_CONNECTION_FAILED |
SMTP server configuration failed. |
| 5502503 |
SMTP_SERVER_FREQUENCY_LIMIT |
Send too many emails in an allowed frequency. |
| 5503503 |
SMTP_SERVER_AUTH_ERROR |
SMPT server authorization error. |
| 5504503 |
INVALID_RECIPIENT_EMAIL_ADDRESS |
Invalid recipient email address. |