Contacts FAQ

This topic provides answers to commonly asked questions about Yeastar Contacts.

Why can't I import personal contacts?

  • Check if the contacts limit is reached. See Contact limits.
  • Check if the imported file meets the format requirement: CSV file encoded in UTF-8.

Will my personal contacts be lost if I uninstall Linkus client?

The personal contacts won't be lost.

After you create personal contacts, the contacts are stored in PBX server.

Can system administrator or other users see my personal contacts?

No. Personal contacts are visible to the owner.

Why can't I see company contacts on IP phone?

Contact administrator to check if you are allowed to view company contacts.