Update Transfer Configuration
Updates the transfer configuration of an AI receptionist. A null value does not update the corresponding field.
Request URL
PUT {base_url}/uc-ai/api/v1/receptionists/{id}/transfer
Request parameters
- Headers
-
Parameter Required Type Description Authorization Yes String The access token used for authentication. Format: Bearer
{access_token}.x-tenant-code Yes String The tenant name. Note: You can obtain tenant name using the Query Tenants interface.
- Path parameters
-
Parameter Required Type Description id Yes String The ID of the AI receptionist. You can obtain the ID using the Search AI Receptionists interface.
- Body parameters
-
Parameter Required Type Description transferEnabled No Boolean Whether to enable the transfer feature. A null value does not update this field. transferPrompt No String The transfer prompt, with a maximum length of 10000 bytes. A null value does not update this field. useDefaultTransferPrompt No Boolean Whether to use the default transfer prompt. A null value does not update this field. rules No Array<Transfer_Rule> The list of transfer rules, with a maximum of 20 rules. A null value does not update the rules, and a non-null value replaces the whole list (delete first, then insert).
- Transfer_Rule
-
Parameter Required Type Description id No String The ID of the rule, which is returned in responses and serialized as a string to avoid precision loss. This parameter is optional in update requests. destinationType Yes String The type of the transfer destination:
Valid value:
USER: A user.IVR: An IVR.RING_GROUP: A ring group.QUEUE: A queue.GROUP_VOICEMAIL: A group voicemail.
destination Yes String The transfer destination, with a maximum length of 127 bytes. It is the target identifier (extension number, queue number, IVR number, and so on) used to generate the SIP URI. condition No String The natural language description of the transfer trigger condition, with a maximum length of 1000 bytes. The AI uses it to determine when to execute this transfer rule.
Response parameters
| Parameter | Type | Description |
|---|---|---|
| requestId | String | The unique ID of the request, which can be used to quickly locate the request. |
| code | String | The HTTP status code of the request.
|
| message | String | The status message of the request. |
| detailMessage | String | The detailed error information. When the request is successful, this parameter returns empty. |
| result | Object<Transfer_Config> | The transfer configuration after the update. |
- Transfer_Config
-
Parameter Type Description transferEnabled Boolean Whether the transfer feature is enabled. useDefaultTransferPrompt Boolean Whether the default transfer prompt is used. rules Array<Transfer_Rule> The list of transfer rules. updateTime String The last update time, in Unix timestamp format (milliseconds).
- Transfer_Rule
-
Parameter Required Type Description id No String The ID of the rule, which is returned in responses and serialized as a string to avoid precision loss. This parameter is optional in update requests. destinationType Yes String The type of the transfer destination:
USER: A user.IVR: An IVR.RING_GROUP: A ring group.QUEUE: A queue.GROUP_VOICEMAIL: A group voicemail.
destination Yes String The transfer destination, with a maximum length of 127 bytes. It is the target identifier (extension number, queue number, IVR number, and so on) used to generate the SIP URI. condition No String The natural language description of the transfer trigger condition, with a maximum length of 1000 bytes. The AI uses it to determine when to execute this transfer rule.
Example
Request example
PUT /uc-ai/api/v1/receptionists/2112785010760413186/transfer HTTP/1.1
Host: api.cn.novoone.com
Authorization: Bearer eyJraWQiOiJjbi0wLWtleS0xIiwiYWxnIjoiUlMyNTYifQ.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.G2oipgaRjD1M48lPlOjh51mu3Iad7TF4PjFqGpZV8qar5rOq362P0tnF1U8U1HtqHfaIBiyPBJHjt6HVIanxps31_WI9aVw6Uyq4uRL2G3trENCeU8Now78Buvv_frAhxW8KTLiCtT2cNYC3Usn0FCv5H-jMAS4JueCb96nu60usm8V6ytMk7O0i5Bs-cqMwEmQBL75oy4vW70HtCgZrsW0ZCChdi9l5l-OtfnEgLTC1ohfSw592heykBkhCKgFM5RtXW7NFMRWRgtI3E7hdMd-ETIL2TIC-SHL17kRkku6qAzDIMDHro5XkBgccKJkGF2GXHcGgL6-dLgi9SFjrDw
x-tenant-code: jint
Response example
HTTP/1.1 500 Internal Server Error { "requestId": "8695f86b5e2bcf34e24a4738c7bc984c", "code": "1300503001", "message": "SIP URI generation failed: extension not found for USER:1000" }
Note:
The destination extension of a transfer rule must have a usable SIP registration. The test environment returned 500 SIP URI generation failed for an extension without a usable registration.