Get the Default Transfer Prompt

Gets the default transfer prompt of AI receptionists.

Request URL

GET {base_url}/uc-ai/api/v1/receptionists/default-transfer-prompt

Request parameters

Headers
Parameter Required Type Description
Authorization Yes String The access token used for authentication.

Format: Bearer {access_token}.
x-tenant-code Yes String The tenant name.
Note: You can obtain tenant name using the Query Tenants interface.
Query parameters
Parameter Required Type Description
language Yes String The language code. You can obtain the value using the Query Languages interface.

Response parameters

Parameter Type Description
requestId String The unique ID of the request, which can be used to quickly locate the request.
code String The HTTP status code of the request.
  • 200: Request succeeded.
  • Non-200 value: Request failed.
message String The status message of the request.
detailMessage String The detailed error information.

When the request is successful, this parameter returns empty.
result Object<Prompt> The default transfer prompt.
Prompt
Parameter Type Description
prompt String The content of the default transfer prompt.

Example

Request example

GET /uc-ai/api/v1/receptionists/default-transfer-prompt HTTP/1.1
Host: api.cn.novoone.com
Authorization: Bearer eyJraWQiOiJjbi0wLWtleS0xIiwiYWxnIjoiUlMyNTYifQ.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.G2oipgaRjD1M48lPlOjh51mu3Iad7TF4PjFqGpZV8qar5rOq362P0tnF1U8U1HtqHfaIBiyPBJHjt6HVIanxps31_WI9aVw6Uyq4uRL2G3trENCeU8Now78Buvv_frAhxW8KTLiCtT2cNYC3Usn0FCv5H-jMAS4JueCb96nu60usm8V6ytMk7O0i5Bs-cqMwEmQBL75oy4vW70HtCgZrsW0ZCChdi9l5l-OtfnEgLTC1ohfSw592heykBkhCKgFM5RtXW7NFMRWRgtI3E7hdMd-ETIL2TIC-SHL17kRkku6qAzDIMDHro5XkBgccKJkGF2GXHcGgL6-dLgi9SFjrDw
x-tenant-code: jint

Response example

HTTP/1.1 200 OK
{
  "result": {
    "prompt": "Transfer the conversation to a human agent when appropriate.\nCall this function when:\n- Direct requests: \"I want to speak to a human\", \"Connect me with a representative\", \"Transfer me to an agent\"\n- Technical limitations: The user needs something beyond your capabilities\n- Complex issues: Problems requiring human judgment or access to systems beyond your reach\n\nBefore calling this function, try to assist the user first if the request is within your capabilities.\n\nDo not call this function when:\n- You can answer basic information requests yourself\n- You can complete simple tasks within your capabilities\n- The user hasn't explicitly requested human assistance for complex issues\n\nHuman operators available for transfer:\n[transfer rules will be populated at runtime]\n\nEXAMPLE FLOWS:\n\nExample 1 (explicit request):\nUser: \"I want to talk to a real person instead of an AI. Please connect me to a human agent.\"\nAssistant: \"I understand you'd prefer to speak with a human agent. I'm arranging that connection for you now, and a human representative will assist you shortly.\"\n[transfer_to_number function called]\n\nExample 2 (technical limitation):\nUser: \"I need to change my billing address and payment method for my order #12345.\"\nAssistant: \"I understand you need to update your billing information. Since this requires accessing your account details, I'll connect you with a human representative who can help you with that change safely.\"\n[transfer_to_number function called]\n\nExample 3 (DO NOT call):\nUser: \"What's your refund policy?\"\nAssistant: \"Our standard refund policy allows returns within 30 days of purchase with a receipt. Would you like more specific information about a particular product or situation?\""
  },
  "requestId": "5da9ece70782bf4f360c7a01f442e1f7",
  "code": "200",
  "message": "SUCCESS"
}