'Customer Satisfaction Survey Result' Report
Once the DTMF pressed is collected from callers, API will send the customer satisfaction survey result to the client automatically.
Report Parameters
Name | Type | Description |
---|---|---|
action |
String | Customer satisfaction survey. |
surveyresult |
String | The result of the customer satisfaction survey. (the DTMF key pressed by the caller) |
callid |
String | A unique identifier of the call. |
sn |
String | The PBX's serial number. |
Report Example
POST / HTTP/1.1 User-Agent: WebAPI Host: 192.168.5.150: 8260 Content-Type: application/json Accept: application/json { "action": "satisfaction", "surveyresult": "2", "callid": "1547396435.415", "sn": "369362089179" }