Integrate HID-compliant Headsets with Linkus Web Client on 'Yeastar Linkus for Google'

After integrating HID-compliant headsets with Linkus Web Client on 'Yeastar Linkus for Google', you can control Linkus calls via the connected headset.

Requirements

To integrate HID-compliant headsets with Linkus Web Client on 'Yeastar Linkus for Google', make sure the following requirements are all met:

Item Requirement
Web Browser Google Chrome: Version 87 or later
Linkus Web Client 83.7.0.16 or later
Yeastar Linkus for Google 3.2.0 or later
Headset USB HID headset (Jabra, Yealink, EPOS, Poly, and more)

Procedure

  1. Make sure Linkus Web Client is in softphone mode, or you can NOT set up the HID-compliant headset as the audio device.
    1. Log in to Linkus Web Client.
    2. At the toolbar, check if is displayed.

      If not, select Web Client from the drop-down list.

  2. Connect the HID-compliant headset to Linkus Web Client on 'Yeastar Linkus for Google'.
    1. Connect the HID-compliant headset to the USB port of your computer.
    2. At the top-right corner of 'Yeastar Linkus for Google', click your account, then click Settings in the drop-down list.

    3. In the Headset Integration section, click Connect Headset.

    4. In the pop-up window, select the connected HID-compliant headset, then click Connect.

      The HID-compliant headset is connected and displayed.

  3. Set up the HID-compliant headset as the audio device on 'Yeastar Linkus for Google'.

    • Microphone: Select the HID-compliant headset.
    • Speaker: Select the HID-compliant headset.
      Tip: You can click Test Speaker to test volume.
    • Ringing Device: Select the HID-compliant headset or any desired device.
  4. Click Save.

Result

You can use the HID-compliant headset to handle calls. The supported call operations are as follows:

  • Answer/Reject a call
  • Answer/Reject a second call
  • End a call
  • Hold/Resume a call
  • Mute/Unmute a call
  • Adjust system volume
Tip: In case you want to change the connected HID headset, proceed as the following screenshot shows: