Acknowledge Alarms

When the alarm appears, the device status . You should check the alarm information and solve the relevant issues for your device, then acknowledge the alarm.
  • You need solve the relevant problem of the PBX devices, then acknowledge alarms, or the problems will remain on the PBX devices.
  • If a device is managed by multiple users, all the users would receive the alarm information. If User A acknowledged the alarm, the device status on User B's side would not be changed.
  1. Check the abnormal device and solve the problem.
  2. Go to Alarm > Alarm Settings, select the solved event from alarm list.
  3. Click Acknowledge.
    The device status would be change to .