Continue an Active Call on Linkus Web Client

Call Switch feature allows you to retrieve an active call from the original device (with your extension registered), and continue it on Linkus Web Client, without any interruption to the conversation.

Scenario

Assume that you answer a call from a customer while on the road, you want to be hands-free when returning to the office. In this case, you can retrieve the call from mobile phone to Linkus Web Client, keeping talking without customer knowing the switchover.

Requirements

Prerequisites

You have an active call on another device.

Procedure

  1. On the top of 'Yeastar Linkus for Google', click Click here to start call switch.

    The active call on another device is displayed.

  2. Click the call.

Result

The call is retrieved from the original device to Linkus Web Client.