Make an Audio Call

There are multiple ways for you to make an audio call to a colleague or an external contact. This topic describes how to make an audio call on Linkus Web Client.

Prerequisites

Make an audio call from Dialpad

  1. Use one of the following ways to enter a number:
    • In the top search bar, enter a number.
      Tip: If you make an audio call to a colleague or an external contact whose information is stored in your Contacts, you can also enter a name, an email address, or a company name.
    • Click , enter a number.
  2. Press Enter key or click to call out.
    Tip: If you make an audio call to a colleague or an external contact whose information is stored in your Contacts, you can also click the matched contact card to call out.

Make an audio call from Extensions list

  1. On the left navigation bar, click Extensions.
  2. Find a desired colleague:
    1. In the drop-down list of Extension Group (), select the group to which the colleague belongs.
    2. In the search bar, enter a name, a number, or an email address.

  3. Place a call to the desired colleague.
    • To call the colleague's extension number, click to call out.
    • To call the colleague's mobile number, click and select Call Mobile.
    Tip: You can also right click the contact card, and click Call or Call Mobile to call out.

Make an audio call from Contacts list

  1. On the left navigation bar, click Contacts.
  2. Find a desired contact:
    1. In the drop-down list of Directory (), select the directory to which the contact belongs.
    2. In the search bar, enter a name, a number, an email address, or a company name.

  3. Click to call out.
    Tip: You can also right click the contact card, and click Call to call out.

Make an audio call from Call Logs

  1. On the left navigation bar, click Call Logs.
  2. Optional: To filter call logs, select a communication type from the drop-down list of Communication Type ().

  3. Double click the record or click to call out.

Make an audio call from Voicemails

  1. On the left navigation bar, click Voicemails.
  2. Optional: To filter voicemails, you can do as follows:
    1. Select which status of voicemail messages you want to check.

    2. In the search bar, enter the caller's name or number.
  3. Double click the record or click to call out.

Make an audio call from Recordings

  1. On the left navigation bar, click Recordings.
  2. Optional: To filter recording files, enter a name or a number in the top-right search bar.
  3. In the search bar, enter a name or a number.
  4. Double click the record or click to call out.