Examples of Yeastar-OPERA PMS Functionality
This topic provides a list of examples showing the synchronization between Yeastar P-Series PBX System and Oracle Hospitality OPERA after the integration.
Example: Check-in
- To see the extension change, you need to manually refresh the PBX web page.
- Caller ID Name in the extension list consists of First Name and Last Name.
Example: Check-out
- The Caller ID Name of Extension 1001 has been updated from Leo Ball to 1001.
- An indicator
is displayed, indicating that outbound calls from the extension is NOT allowed.
Example: Room move
In this example, we move room for guest "Leo Ball" from Room 1001 to Room 1005 in OPERA PMS, then refresh the PBX web page to find the followings:
- The Caller ID Name of Extension 1001 has been reset
to 1001, and an indicator
is displayed indicating that outbound calls from the extension is NOT allowed.
- The Caller ID Name of Extension 1005 has been updated to Leo Ball.
Example: Wake-up call
In this example, we schedule a wake-up call for guest "Leo Ball" (room extension 1001) at 04:45 PM, the PBX automatically calls the room phone at 04:45 PM. We then search in OPERA PMS to find that the alarm status has been updated from Pending to Completed.
Example: Call billing
In this example, the guest "Leo Ball" made an outbound call from room phone (extension 1001) to 1578252 and talked for 1 minute. When the outbound call ends, the PBX sends the Callee Number: 1578252, Call Duration: 00:01:00, and Total Call Cost: 2.50 to PMS.
Example: Minibar charge
In this example, we dial *6213
on the guest phone (Room
1001) to post the minibar charge of $13. We then search on OPERA PMS to find that
the charge has been posted to Room 1001.
Example: Housekeeping
In this example, we dial *614
from the desk phone in
"Room 1001". After hearing the prompt "Operated Successfully. Thank you. Goodbye.",
we hung up the call, then search to find that the room status has been updated to
Clean in OPERA PMS.
Example: Do Not Disturb (DND)
In this example, we enable DND for "Room 1001" in OPERA PMS. We can see the presence of "Extension 1001" has been automatically updated to Do Not Disturb in the PBX.