What is the difference between Extensions, Phone, and Contacts?

Extensions

Synchronize extensions information on PBX, which is also called your colleagues information.

Phone

Synchronize local contacts on your mobile phone.

Contacts

Synchronize information of PBX Contacts.

PBX Contacts saves a list of external contacts, including personally managed contacts and shared company contacts. You can identify the contact type by avatars.
  • : Stands for company contact, such as company's customers, resellers, and partners.
    Note: If you fail to see company contacts, it indicates that you don't have the permission to view company contacts.
  • : Stands for personal contact, such as direct customers.
    Note: Personal Contacts is only visible to yourself.