How to integrate Linkus with Outlook 2016?

Note: Outlook 2016 integration is only supported on Linkus Windows Desktop.

You can integrate Linkus with Outlook 2016 to achieve Outlook Call Pop-up and Click-to-Call from Outlook.

  1. Go to > CRM Integration.
  2. Configure the General settings.

    • Open Contact: When will the incoming call pop up.
    • Enable Journaling: Whether to record the call logs in Outlook 2016.
    • Create new contacts if not matched: Whether to automatically create a new Outlook contact when a call is received from an unknown number.
  3. Set Plug-in to Outlook 2016.

  4. Click Yes to allow Linkus to change the Windows Registry.

  5. Launch Outlook 2016.
  6. Click Configure contacts query directory.
  7. Select the checkbox of the contacts path, click Save.

    When an Outlook contact calls to Linkus, the contact information will pop up.