How to continue an active call on Linkus Mobile Client?

Call Switch feature allows you to retrieve an active call from the original device (with your extension registered), and continue it on Linkus Mobile Client, without any interruption to the conversation.

Note: Call Switch feature is only supported on Linkus Mobile Client.

Linkus for Mobile

Requirements
Item Requirement
PBX Server
  • P-Series Appliance Edition: 37.8.0.25 or later
  • P-Series Software Edition: 83.8.0.25 or later
  • P-Series Cloud Edition: 84.8.0.25 or later
Linkus Mobile Client
  • Linkus iOS Client: 4.9.5 or later
  • Linkus Android Client: 4.9.6 or later
Extension
  • Your extension has been registered on more than one device.
Prerequisites

You have an active call on another device.

Procedure

  1. At the top of Linkus Mobile Client, tap Touch here to start call switch.

    The active call on another device is displayed.

  2. Tap the call.
Result
The call is retrieved from the original device to Linkus Mobile Client.